PYNORIX Returns Policy

Policy Overview

At PYNORIX, we strive to provide you with high-quality products that meet your expectations. We understand that there might be instances where you need to return an item. Our Returns Policy is designed to ensure a seamless and straightforward return process.

Eligibility for Returns

• The item must be returned within 30 days of receipt.
• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging, accompanied by the receipt or proof of purchase.

Non-Returnable Items

Some goods are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Certain health and personal care items

Return Process

To complete your return, follow these steps:

1. Contact our customer service at [email protected] to initiate the return process.
2. Pack the item securely, including all original packing materials and documents.
3. Ship the item to the address provided by our customer service team.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.